Privacy policy

A dollhouse room with needlepoint items featuring the "Barbara (green)" design

‘Janet Granger Designs’ is run as a business partnership between Janet and Chris Granger.
We have created this privacy statement in order to demonstrate our firm commitment to your privacy, when you visit our website and/or sign up to our newsletter. Sometimes, we do gain some information about you. We will only use the information that we collect about you lawfully, in accordance with the General Data Protection Regulation (GDPR).

What information do we collect?

The type of information we will collect varies, depending on whether you are placing an order or just signing up to receive our newsletter. It can include:

your name
phone number
email address
(but not your credit or debit card information)

You can check the information that we hold about you by emailing us at If you find any inaccuracies we will delete or correct them promptly.

The personal information which we hold will be held securely in accordance with our internal security policy, and current General Data Protection Regulation.


Our ONLINE SHOP’s ‘checkout’ section requires you to give us details of your name and email address and billing and/or delivery address. These are used only by us, to enable us to send you your order. We do not disclose buyers’ information to third parties. Where credit or debit cards are used to make a purchase, Paypal processes your payment securely. Paypal handles the transaction between your bank and ours, without passing any of the actual card details on to us.

Will we email you?

We will not email you, unless you have double opted in to receive our newsletter or, if you have placed an order with us, in normal correspondence relating to that purchase. We do not pass on addresses to any other person, either.


On our Newsletter subscription page, you may opt to send us your email address, so that we can send you information about special offers, new products, or important changes in our services. You may also opt-out of receiving future mailings by unsubscribing, which is done by clicking on the unsubcribe link provided at the foot of every newsletter email. Or, alternatively, just email and we will remove you from our newsletter mailing list.

Links to other sites

This site contains links to other sites. Janet Granger Designs is not responsible for the privacy practices and/or the content of such websites. When visiting such sites, we urge you to be an informed surfer and use caution when providing any personal data.

Are your details safe?

This site has security measures in place to protect the loss, misuse and alteration of the information under our control by restricting access to the hardware where it is stored to authorised personnel of the company only. This is to guarantee the privacy of our visitors and customers. All data stored on our personal computers is password protected.

Do we use cookies?

Cookies are used on this shopping site, but only to keep track of the contents of your shopping basket once you have selected an item.

Although you can usually modify your browser to prevent cookies being stored, you need to be aware that this may prevent you from making a purchase using our ‘shopping basket’ technology.

Removal of your records

If you would like us to remove all your information from our database, you can send an email to, asking us to remove all your details permanently. We will do this promptly (within 14 days maximum).

How to contact us

If you have any questions about this privacy statement, you may contact:

Janet Granger,
Janet Granger Designs
Rose Cottage, Leek Road, Waterhouses, Staffordshire ST10 3JS England

Tel: 01538 308860. Overseas: +44 (0)1538 308860