Dollshouse Embroidery Kits

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Don't worry, it's quite easy to find your way around once you know how! While you are in this part - the ONLINE SHOP - use the pink buttons at the top and bottom of each page to move to important sections, (eg to see what's in your basket). The SITEMAP (below) should give you some idea of where everything is in the whole website (there are many pages 'outside' the ONLINE SHOP, with all sorts of information, articles to read, pictures of dollshouses, and so on) and it should make it clearer where you are within it: You can click on a section name to jump straight to one of them: Home Page ONLINE SHOP What's New? Christmas Stocking kits Dining chair kits Rectangular Stool kits Firescreen Kits Bellpull kits Carpet kits Large carpets for your dollshouse Medium carpets for your dollshouse Small carpets for your dollshouse Staircarpet kits Wallhanging kits Cushion kits Sampler kits Canvas, gauze and sundries Sale Bargains Printed Catalogue Online Tutorials Basic Equipment Needlepoint stitches Fabric and threads Counting from a colour-block chart Christmas Stockings Wallhangings How to mount silk gauze Rectangular stools Dining Chairs Order a catalogue by post Events (Forthcoming show venues) Customers' Gallery Anna-Carin's Carpet Arlene's House Betty's Wallhanging Caroline's House Heide's House Lissie Daisy's 4-poster bed Maureen and Barbara Moyra's Work In Progress Pat's House Veronica's House Magazine articles Changed My Life Cottage Industry Janet's Dollshouse Little Luxuries News at Six On the Carpet World of my Own Trade Section Trade: Loan of stitched models Trade: Point-of-sale materials Trade: Prices Trade: Products Trade: request a trade pack Information Frequently Asked Questions Kit Contents Bellpull Kit Contents Carpet kit contents Chart pack contents Contents of a cushion kit Contents of a dining chair kit Firescreen kit contents Rectangular stool Kit Contents Sampler Kit Contents Staircarpet kit contents Christmas Stocking kit contents Wallhanging Kit Contents Privacy Statement Links to other sites About Us Contact Us Newsletter subscribe page Free Chart Free Charts Tour Janet's dollshouse Bedroom scene Kitchen scene Music room scene Parlour scene Print room scene Study scene

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How does my shopping basket work? Just like a shopping basket in a supermarket, you can put things in your basket (by clicking on the 'ADD TO BASKET' button) without having to buy them - it is just a way of holding onto things that you are interested in. You are not committing yourself to a purchase until you take your selected item(s) through the checkout. You can check what is in your basket at any time by clicking on the 'VIEW BASKET' button. If you want to remove something, simply click the 'REMOVE' button.. When you have finished your shopping, click on 'CHECKOUT'. At this point you will have to enter your payment and delivery details.

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How do I search for something? Click the green search button at the top of this page. Enter a couple of words relating to the thing you're looking for, and click the grey 'SEARCH' button to see a list of matching results. The search engine will only look through the words actually appearing in this catalogue, so for instance if you searched for the word 'Morris', you would find the references to William Morris designs, but the word 'teddy' does not occur at all, so you will find nothing. Once you have done the search you can browse the products as usual without having to put them in your shopping basket. Tip - try to avoid using lots of words and/or very common words like 'the', because these will slow the search.

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How do I check/change my order? Click 'VIEW BASKET' in any of the catalogue sections and you will see the status of your order(s). The number of items and brief descriptions of them is shown. If you wanted more than one of the item, you click the 'EDIT' button, to move to a page where you can change the '1' in the little box, at this point, then click 'confirm' . You may empty your basket by clicking 'REMOVE' for each item in turn, until your basket is empty. If you have any problems please feel free to contact us by phone, or email.

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Can I place an order and arrange for it to be sent to another address? Yes, we can send to any address you specify, though we reserve the right to ask for extra details, sometimes, in the interests of the security of your credit card.

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Where can I find more Help? Other questions, to do with payment, security, delivery, guarantees, refunds, etc., are answered on our 'INFO' page. To see how we collect and safeguard any information about you, see our PRIVACY POLICY. If you can't find what you're looking for there, then please feel free to contact us by phone or email: Telephone +44 (0) 1538 308860, 9am to 5pm (UK time) Monday to Friday, or email us at shop@janetgranger.co.uk

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